There are several ways to connect to the “Eranet” network:
1. Fill out the form (link) on the website and click the “Send” button, after which the technical service will contact you and agree on the connection procedure;
2. Contact us at the 24-hour hotline number 577286200 or 577286201;
3. Write to us on Facebook https://www.facebook.com/profile.php?id=61558393847628 or contact the technical service via chat
Typically, our technical team is able to connect a new subscriber to the network within 24 hours of receiving the order. If the new subscriber is located outside our network area and a trunk line needs to be connected, the work may take 3-5 business days.
Yes, certain categories of the population benefit from such benefits. For example, customers of our partner organizations can receive network connection benefits or even free connection during joint promotions, our own company's promotions, existing customers can connect to our network at the new address completely free of charge, etc.
Eranet LLC
Why choose "Eranet"
Our advantage is - constant connection with subscribers. By controlling the market environment, we always offer our customers a lower price and a better package, protect them from unexpected increases in service prices, and offer the best service to each subscriber with an individual approach.
Eranet currently has thousands of loyal customers who, along with a stable, uninterrupted connection, also receive quick feedback and individually tailored service.
Eranet LLC
Internet quality and speed
We offer different internet packages with different speeds. Packages have corresponding minimum and actual speeds. It should be noted that most browsers determine the speed based on the amount of information downloaded. Each package has a different speed when downloading or uploading:
Econom package (30 MB/s) - actual available speed of 25 MB/s and maximum speed of 30 MB/s.
Standart package (50 MB/s) - actual available speed of 40 MB/s and maximum speed of 50 MB/s.
Premium package (75 MB/s) - actual available speed of 65 MB/s and maximum speed of 75 MB/s.
The quality of the Internet on our devices depends on many factors, including: network performance, timely maintenance of communications, the quality of the transmission equipment, etc.
"Eranet" provides users with high-quality Internet access under strict control and with the help of professional employees and is unrivaled in this regard.
Our station and subscriber devices are configured in such a way that the end user receives the most reliable and stable connection, both via LAN and Wi-Fi wireless networks.
Our international partners are Huawei, Tenda, TP-Link and others. We work on modern equipment and periodically update our devices so that users receive even faster Internet connections.
Eranet LLC
Basic and additional services
The list of additional services is quite extensive. Including: allocation of an independent IP address; internal network setup; installation of surveillance cameras; IP television activation, installation of an additional router and its connection to our network; connection of additional devices to our network.
Some services are paid, some are free. To specify the cost, visit the "Services" tab or contact us.
In case of temporary suspension of service, please contact us in a form convenient for you: (by phone 577286200 or leave a request on the website), top up your balance according to the principle of 1 suspended month = 5 GEL and you will receive a notification about the temporary suspension of service. To restore the service, please contact us at 577286200.
If the owner of the apartment, house or commercial space where you use our services has changed, it is necessary to register the service with the new owner. To do this, contact our hotline at 577286200 or 577286201 and our employee will help you resolve the issue. This contact is free of charge.